Announcing the New WebBasedCron Support AreaPosted: August 20, 2010
For a while now we’ve been thinking about how we could improve customer service and help people ask questions and learn more about WebBasedCron quickly and easily. We quickly learned that great tools already existed, and the smartest thing to do was to leverage these tools.
So to build our new Cron Support Area we used an innovative company called Zendesk. Zendesk is built upon the idea that help desk support doesn’t have to be complicated and cumbersome. Companies like Twitter, MSNBC, Scribd, and many more use Zendesk to improve customer service – and now, so do we!
You can use our new Cron Support Area to submit support requests, ask questions in our forums, and more – go ahead and take a look – let us know what you think.